We want all our customers to feel safe and comfortable when contacting us. For this reason we have come up with at least five main methods:
Firstly you can contact us via our live chat on the website with any questions you may have regarding motorcycle or scooter tyres.
Secondly there is the very popular email method: info@tyretectrading.co.uk
Thirdly you can use the good old telephone and it's FREE for UK customers on 0800 3 579757
Fourthly, for those of you always on the go, ring us from your mobile or text us on 07828007806.
Finally write to us at Unit 5, Martinbridge Trading Estate, Lincoln Road, Enfield, EN1 1SP.
For customers peace of mind we have arranged to receive payments electronically via Paypal and Sagepay. Both these methods provide the highest degree of security. They ensure this by advanced encripting connection during the transmission of your payment information thus protecting this sensitive data throughout the payment procedure. If your preferred method is via the telephone, again, once payment has been received and the transaction completed the Credit/ Debit Card details are destroyed.
We really value your privacy so we’d like to explain our website’s policy to you. By registering or purchasing from us, you are agreeing to our use of your personal information as outlined below.
When you register at TyreTecTrading.co.uk you will be asked to provide certain information such as your contact details including your name, address and phone number. We will store this data and hold it on computers or in manual files then use this information to fulfil our agreement with you. Of course we are commited to ensuring that this information remains secure. To that extent we have put into place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
The information you give us is basically as mentioned above, to fulfil our obligation (purchase). It also helps us with the improvement of our products and service. Together with that, we could periodically send you promotional emails about special offers from leading motorcycle tyre brands and or new products.
All tyres listed on our website are protected under the manufacturer’s warranty.
Deliveries for most mainland UK addresses is £7.50 per pair of tyres, sometimes we might get away with adding a third however, if more then that, then you will get a phone call from us regarding that extra package.
We try our hardest to get deliveries within a 2-3 day working period. To clarify, if something is ordered on Monday morning , then the package should be with you either Wednesday or Thursday. If however, ordered late on a Friday afternoon, the order will not be processed until Monday. In the majority of cases we use DHL as our main courier and they do not deliver on Saturdays or Sundays.
A quick point during the difficult period of Covid-19. We are still operating as usual, however, due to these unprecedented times we hope you understand that you may experience some delays. We appreciate your understanding and patience as we do our best to meet our customers needs.
For following postcodes that are for Scottish Highlands, Islands AB31 to AB38, AB40-AB56, IV1 to IV28, IV30-IV32, IV36-IV40, IV52-IV54, IV63, KW1-KW14, PA21-PA38, PH4-PH41, PH49-PH50 and Northern Ireland the cost of delivery is £15 and can take 3-5 working days.